Returns
30 days
Try it properly. If your dog is no calmer after 30 days, send it back and we refund you.
What we need
The item back in a condition we could reasonably expect after a dog has used it. We are not going to argue about fur or a chewed corner: the product is for dogs.
Exceptions
Opened supplements cannot be resold, so calming chews are refundable unopened only. That is a safety rule, not a technicality.
How
Message us with your order number. We arrange the collection. Refund lands within 5 working days of the item reaching us.